well i bought some spacers as an emergency i needed them ASAP. so i paid almost 60 bucks to have it second day delivery.. well a week goes by nothing, week and a half nothing. i called and spoke to someone with a minor complain about it i forget who i spoke with but they refunded me 13 dollars of the 57 and said she would get back to me the next day with info.
i waited another couple of days. well another full 2 weeks go by almost" and i was pretty mad....
i spoke with Dennis actually he was the one that sold me the spacers online messaging in the beginning.. i spoke with him for about 10-15 min about over the phone...
well he assured me that he would get back to me that same day.. man he helped me out big time eased my tension that i had with the company.
i planned on never coming back here to do business with lancer shop but you could deff say that Dennis turned it inside out.
he is a good person that deff seemed to go out of his way to help me out. companies need people like that and not someone who refunds me money and says they will get a hold of me back the next day. i could care less about the money id rather spend more money on a company that has something priced a little more then a company that that sells it for less with a customer service that is poor.
well i just want to say thank u Dennis for all your help :]
Luis
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